Solution Services

Responding to management issues from the client's perspective

FJB provides a full palette of services, from the initial information stage to software and system deployment and maintenance, based on a clear understanding of individual clients' requirements.

Information System Services

Information System Services

We not only offer clients the Fujitsu Group's full range of products, including various information and network systems, but also select equipment that best meets their particular needs from a broad range of other vendors' products. With Internet businesses continuing to expand we provide a wide selection of value-added services that extend to software services as well as software support and education services in our areas of expertise -- such as small to mediam-sized enterprise market. In addition to these, we offer a varied range of client-tailored consulting services, from hardware and system introduction to operations management.

Software and Other Services

Software Services

Besides providing clients with our own solutions, we offer selected optimal solutions form other Fujitsu Group members, as well as ISV software and services.

In the solutions business. Our "WebAS Component" dot-NET-compatible operations solutions enable clients, primarily leading medium-sized enterprises, to optimize their Web services at low cost. This is steadily developing into our Group's core business.

Our service business operations focus on "FJB onestop@ITMS("IT Management Service")", which supports clients' IT operations with integrated one-stop services for everything from consulting and system operation to asset management. Another focus is "FJB Security Plus", which responds to the trend toward reinforced information security required by such legislation as the Personal Information Protection Law. We offer total security services, including Privacy Mark and ISMS acquisition support services, as well as virus and information leakage countermeasures.

Our ASP services are fully supported by our proprietary Internet Data Center (IDC). We offer various ASP services such as "Web Office", an office collaboration ware, and "WEBCON", an EDI for the construction business. We also offer a large number of advanced IP-based network solutions, including "IP Pathfinder", "Managed VPN" and "FENICS IP".

Our response to the e-Japan initiative centers on the introduction of such citizen services as library systems for municipalities nationwide. In the medical services field, meanwhile, our primary focus is on electronic medical chart offering for mid-sized hospitals, an area of growing demand.

Support Services

Some 850 customer engineers with wide-ranging technical capabilities are ready to respond to multi-vendor demands at 135 locations nationwide. A tie-up between our Network Services Center and Fujitsu OSC enables us to receive consolidated calls from any location in the country at any time of day or night, 365 days a year, and to solve problems with no delay.

In addition to providing hardware and software maintenance services, we are working to introduce new services and improve the quality of our current offerings. These efforts include cultivating specialists in IT infrastructure, for example, and providing one-stop solutions corresponding to clients' IT lifecycles, from construction, introduction and development, to help desk service operation and recovery countermeasures in the event of disasters.

Construction Services

Our construction services meet the needs of various facilities for network and infrastructure construction and system deployment. "ITen", the FJB construction solution service, draws on our accumulated technologies and know-how to respond to individual client needs. It is fast establishing a reputation among leading medium-sized enterprises for superior one-stop management services for office relocation. "ITen" handles all operations, from IT and other infrastructure renovation and coordination between our personal and third-party construction staff, to design and maintenance of the office (fixtures and furniture, OA machines, office layout, installation construction) and IT (servers, PCs, LAN, WAN, PBX) environments.

We are currently drawing on our accumulated expertise to introduce new services as well. These include room access system (monitoring camera installation) construction to meet requirements for rack earthquake-proofing construction, broadband-compatible network construction and amenity facility construction.