Solution Linkage

Working in close partnerships with clients to optimize their IT environments

The actual shaping of the solutions we propose is accomplished primarily through appropriate implementation of the seven key steps in service provision described below. Our strength stems from an ability to deliver the finest total technologies

1.Planning & Consulting

FJB clients benefit from close cooperation among experts with consulting capabilities developed through abundant experience in industries and operations, who offer the latest IT coordination skills in such fields as sales, SE and NE. We design efficient business models to solve management issues. After analyzing the purposes of system deployment with respect to the client's business, we propose the most appropriate systems.

2. System Design & Development

To design ideal systems, we ensure that our systems engineers, network engineers and other specialists with expertise in systems, networks, security and Web operations cooperate closely. And we give full consideration, in consultation with the client, to such matters as deployment time, budget, and post-deployment scalability.

Our knowledge, expertise and technologies extend across a range of scales and industries. We handle development employing Java and XML as well as "WebAS Component", our proprietary .NET-compatible operations solution.

3. Deployment

FJB implements system deployment plans for hardware installation, network connection, software installation and verification of various apparatus functions.

Our nationwide network and our service engineers provide full support for system deployment, system installation and transportation to the client's facility.

4. Operation Support

Available 24 hours per day a year around, FJB's outsourcing services support clients' operations with everything from system operation and surveillance to help desks.

The "FJB onestop@ITMS (IT Management Service)", meanwhile, provides consistent outsourcing services that handle PC lifecycle management, deployment, development, operation, maintenance, network and security countermeasures in accordance with clients' IT lifecycles. This effectively reduces the IT burden on clients, and enables them to concentrate their management resources on their primary business.

Besides supplying our proprietary "WebOffice" and "WEBCON" ASP services, we make appropriate selections from the Fujitsu Group's total services and product lineups to meet clients' precise requirements.

5. Support Services

Open 24 hours a day, 365 days a year, the FJB Network Service Center call reception enables our engineers throughout Japan to respond promptly to client needs for hardware or software maintenance and various other services. Our one-stop services cover everything from multi-vendor hardware and software maintenance to assorted services related to date and security, virus extermination and on-site data restoration.

6. Design/Construction

Our design and construction services cover a wide range, from network design, construction and consulting, to the conversion of conventional office buildings to intelligent buildings, and office relocation.

We are responding to the growing concern for personal information protection by focusing on client security issues, and proposing and installing surveillance systems to meet the requirements of a varied range of facilities. These include monitoring cameras, room access management and biometric authentication systems.

Our facility management support services including "ITen", a planning and execution service cover everything from office establishment and relocation to expert construction and IT technology installation, server removal and restoration.

7. Education

With respect to the application of IT systems, we also conduct a variety of practical seminars and in-house training programs, including support education at the time of system deployment, carried out in cooperation with our group companies. We handle total coordination and provide such services as IT education training for management, including e-learning, technical training and personnel training.